Your booking contract is with Latitude Events, acting as an agent for Latitude Events Pty Ltd (ABN XXXXXXX) (referred to as "us/we/our"). By booking a service with us, you agree to be bound by the terms and conditions set out in. These Booking Conditions Essential Trip Information and Important Notes relevant to your service Any Special Conditions that may apply
Any personal information collected about you will be handled in accordance with our Privacy Policy.
A non-refundable deposit is required to confirm your booking. The amount varies depending on the service booked, as outlined in the Special Conditions. Full payment may be required if booking within a certain timeframe before departure.
Upon acceptance of your booking, we will issue a confirmation invoice. Payment of the balance is due before the departure date, as specified in your booking confirmation. Failure to pay may result in cancellation of your booking.
Our prices are subject to change based on demand, market conditions, and availability. Surcharges may apply due to changes in exchange rates, transportation costs, taxes, or other factors.
You must provide all requested details for us to confirm your travel arrangements. This includes personal information and any pre-existing medical conditions that may affect your travel.
If you need to cancel your booking, certain fees may apply depending on the timing of the cancellation. Please refer to the Special Conditions for specific cancellation terms.
We guarantee the departure of our services, subject to reasonable itinerary changes. In the event of cancellation by us, you may transfer amounts paid to an alternate date or receive a refund.
We may cancel or you may cancel your trip due to unforeseen circumstances beyond our control. Options for credits or refunds will be provided in such cases.
Amendments to bookings are subject to availability and certain fees may apply. No amendments are permitted within a certain timeframe before departure.
The price of our services includes accommodation, transport, activities, and the services of a group leader.
International flights, airport transfers, visas, travel insurance, and optional activities are not included in the price of our services.
Minimum and maximum age requirements may apply to certain services. It is your responsibility to ensure you meet any health requirements for travel.
Minimum and maximum age requirements may apply to certain services. It is your responsibility to ensure you meet any health requirements for travel.
You are responsible for obtaining all necessary documentation for travel, including passports, visas, and permits.
Travel insurance is mandatory for all travelers and must be obtained at the time of booking.
Itineraries may be subject to change due to local circumstances. We will endeavor to inform you of any significant changes before departure.
Our group leaders have final authority on matters affecting the safety and well-being of travelers. Compliance with local laws and customs is required at all times.
Our group leaders have final authority on matters affecting the safety and well-being of travelers. Compliance with local laws and customs is required at all times.
We accept no liability for personal injury, loss, or damage incurred during travel, except as required by law.
